Refund Policy

Last updated: March 2024

1. Overview

At Online Shop Store, we strive to ensure complete satisfaction with our products and services. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our products and services.

2. Digital Products

Due to the digital nature of our products (templates, themes, and digital resources), we have the following refund policy:

• Refunds are available within 7 days of purchase
• To be eligible for a refund, you must not have downloaded or accessed the digital products
• Refunds will not be provided if the products have been downloaded or accessed

3. Training Services

For our training services and webinars:

• Full refund available if requested at least 24 hours before the scheduled session
• 50% refund available if requested less than 24 hours before the session
• No refund available after the session has started

4. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team at support@Online Shop Store.com
• Include your order number and reason for refund
• Provide any relevant details about your purchase

5. Processing Time

Refunds are typically Credited within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

6. Non-Refundable Items

The following items are non-refundable:

• Downloaded digital products
• Completed training sessions
• Custom development services
• Subscription renewals

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: support@Online Shop Store.com
• By phone: +91 9876543210

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